Managing Medical Debt?
We Can Help.

Improving your financial health can begin here.

Who is AssetCare?

Healthcare costs can be difficult to deal with, and we know you have more important obligations to care for.

Life is already full of stress as you work to simply provide basic necessities for your family, we understand that. Our main goal is to work with you to design a solution that is acceptable to both you and our client.

Take Charge Of Your Financial Health

Nobody likes having debt hanging over their head. If you receive notice of a medical debt, you can help take charge of your situation by working with one of our agents to create a plan that works for you. Although you may not realize it, you do have options.

AssetCare works with consumers every day to help them find solutions to the debts they owe to our clients. We know you did not plan on having a medical crisis, and you may not have even known you had an outstanding bill. Your financial health is important, and we want to provide you with the information you need to take charge.

Understanding Collection Letters

At AssetCare, we receive many calls from consumers who have received a letter in the mail telling them they have an outstanding medical debt. They are often angry or confused because they did not know about the debt. We understand how frustrating it is to receive a letter like this. Our goal is to provide you with information to help you understand how to manage your debt.

Many times, medical providers pass their patients’ past due accounts off to another organization to try to collect the amount due. That is often where we come in. Some patients thought their insurance would cover the amount or they didn’t understand their bill. We can help you decipher your bill and explain to you why you received the letter.

Working Together Toward A Solution

We want to help you find a repayment option that works for you. Solutions are available. Contact our firm today to find out how we can help put you back on track.

How to Pay

Choose the best option for you, and let's work together to find a solution that works for you.

Online Payment Portal

Pay with only a few clicks
A few simple steps

Automated Phone System

You can pay using our interactive voice response system.
888-993-3596

Talk to a Representative

You can speak with a representative, they will be able to securely take your payment over the telephone.
888-993-3604
Hours of Operation (Central Time)
M-Th: 8am-7pm
Fri: 8am-5pm

Mail Us

You can pay by mail using the below address, please be sure to include your account number on the payment instrument.
AssetCare LLC
Dept. 0540
P.O. Box 120540
Dallas, TX 75312-0540

Automated Phone System

You can pay using our interactive voice response system.
888-993-3596

Talk to a Representative

You can speak with a representative, they will be able to securely take your payment over the telephone.
888-993-3604
Hours of Operation (Central Time)
M-Th: 8am-7pm
Fri: 8am-5pm

Mail Us

You can pay by mail using the below address, please be sure to include your account number on the payment instrument.

AssetCare LLC
Dept. 0540
P.O. Box 120540
Dallas, TX 75312-0540

Contact Us

AssetCare is here to provide you with more information, answer any questions you may have and help find a solution that works for you. Please let us know how we can help.

Name*

I understand that after completing and submitting the above form, AssetCare, LLC (“AssetCare”) may wish to communicate with me via electronic mail (“e-mail”), mobile phone, online messaging, or other forms of electronic communications (“Electronic Communications”). Accordingly, I authorize AssetCare to send any and all communications to me using electronic forms of communication, including, but not limited to, e-mail, mobile phone, or online messaging. Electronic Communications may include account statements, disclosures and/or notices as required by law, and correspondence regarding any account currently placed, or any account placed in the future, with AssetCare. 

By clicking “I Accept” below I acknowledge that I have received this Electronic Communication Consent Form and my agreement is bound by its terms. 

Electronic Communications can involve a number of risks, such as: (i) interception, alteration, forwarding, or unauthorized use of the communication; (ii) circulation and storage of the communication in paper and electronic files; and (iii) technical failure during composition, transmission or storage which may cause the communication to be lost. I acknowledge and assume all such risks. 

I understand that I do not have a reasonable expectation of privacy for an e-mail address provided by my employer or used in connection with my employment. Furthermore, I understand that other individuals in my household, such as a family member or roommate, could possibly access my Electronic Communications as well. Therefore, to protect the privacy of any Electronic Communication, I have not provided AssetCare with an e-mail address connected to my employment or provided by my employer and have taken all appropriate steps to prevent someone else from intercepting my Electronic Communication. 

In the form above, I provided AssetCare with an e-mail address that I authorize AssetCare to use when transmitting Electronic Communications. The Electronic Communications may include account information. However, I understand and acknowledge that I have the right to request a paper version of the Electronic Communications and the right to withdraw my consent to receive Electronic Communications. I may request a paper version by contacting AssetCare at (888) 993-3604, and I may withdraw my consent by contacting AssetCare at (888) 993-3604 or by following the steps to “unsubscribe” contained in an e-mail sent to the e-mail address I provided. Until I withdraw my consent, I understand and acknowledge that my consent to receive Electronic Communications through this form is continuing and ongoing with AssetCare. 

I understand, to maintain privacy, it is important to keep AssetCare updated with any changes to my e-mail address. I agree to provide AssetCare notice of any updates to my email address by contacting AssetCare at (888) 993-3604. I further understand that it is my responsibility to ensure that I am able to receive and retain all Electronic Communications. Finally, I acknowledge that I may receive secure messages from AssetCare that require me to create an account to access my Electronic Communications, and that my failure to create an account could prevent me from receiving a response. 

I consent to receive Electronic Communications and to the terms included in this form.*
This field is for validation purposes and should be left unchanged.